Getting started

Starting with Pet Day Is Simple

We have designed our onboarding process to be welcoming, not overwhelming. Here is exactly what to expect from your first inquiry to your dog's first Pet Day.

Your Path to Pet Day

01Step

Create Your Pet's Profile

Tell us about you and your dog. We want to know their personality, routine, medical information, social preferences, and care needs before they ever walk through our door. This is not paperwork - it is how we start building a relationship.

Create Profile
02Step

Upload Health Information

Provide health and veterinarian information as part of your profile. Pet Day collects and reviews each dog's health and vaccination information as part of our intake and safety process. Eligibility is determined based on the individual dog, applicable requirements, Pet Day safety policies, and management review. We will confirm what is needed after reviewing your profile.

03Step

Meet and Greet

New and unknown dogs may require a temperament evaluation or Meet and Greet before group daycare so we can get to know them in a calm, low-pressure setting. This is not a pass-or-fail evaluation — it is how we learn about their temperament, social preferences, play style, energy level, and stress signals so we can design the best possible experience. Established Pet Day dogs we already know may be pre-approved and do not need to start the process over.

Schedule a Meet and Greet
04Step

Their First Pet Day

Their first visit allows our caregivers to observe how they respond to the environment, other dogs, enrichment activities, rest time, and our team. We take notes, adjust as we go, and share what we learned with you at pickup.

05Step

Welcome to the Pet Day Family

Once onboarding is complete, you will receive your dog's first report card - a summary of what we observed and how we plan to make every future visit even better. Future bookings, updates, and communication happen through the Pet Day App.

Get the Pet Day App

What We Learn at Your Meet and Greet

Our introduction is guided by our Montessori-inspired philosophy of observation-led care. We are not checking boxes - we are getting to know your dog.

Temperament
Social preferences
Play style
Energy level
Comfort around people
Comfort around other dogs
Enrichment preferences
Rest needs
Stress signals
Individual accommodations

Before Your First Visit

Use this checklist to make sure everything is in place before your dog's first Pet Day.

  • Pet Day profile completed
  • Vaccination and health records submitted
  • Veterinarian information provided
  • Emergency contact provided
  • Feeding instructions provided (if applicable)If applicable
  • Medication instructions provided (if applicable)If applicable
  • Meet and Greet completed
  • First visit scheduled

Pet Day collects and reviews each dog's health and vaccination information as part of our intake and safety process. Eligibility is determined based on the individual dog, applicable requirements, Pet Day safety policies, and management review. Specific requirements will be confirmed after your profile is reviewed.

Austin, TX

Come See Pet Day

We invite prospective clients to visit and see where their dog will play, explore, rest, and stay. Seeing the space in person helps you feel confident before your dog's first visit.

Schedule a Tour

Virtual Tour

A virtual facility tour is coming soon. Check back for professional footage of our space.

"Deanna was wonderful! She had patience with me and my nerves, and ensuring my doggo would be a good fit to board with her, and kept me updated with videos and photos through the process. I can tell he had a blast."

Jordan G.

Verified Rover Stay · October 2024

Ready to Get Started?

Every dog is different. Before their first Pet Day, we want to know what makes yours, yours.